Cancellation Policy

Cancellations initiated by Truzen or the Service Provider at any point in time will be fully refunded.

Cancellations initiated by the Client up to 24 hours prior to the appointment, or within 30 minutes of appointment confirmation, will be fully refunded.

Cancellations initiated by the Client within 24 hours of the appointment and more than 30 minutes after appointment confirmation, including "no-shows" will be charged the full amount.